Older stuff...

Over the past few months, IC has bedeviled himself to all the employees of our company. I'll try to give you the lowdown on some of the things he's managed to foul up in one post...

1) He has a habit of always having the answer to whatever problem is presented.

One such problem was a sale that didn't ring up properly. IC tried to ring it up using a customer's old credit information and it didn't go through but it did post as a credit to the account. We didn't notice it until the customer had left, so we couldn't re-submit it. Myself and another employee were brainstorming on how to remove the erroneous charge and set the account straight when this happened.

IC: "You know you can just ring it up again using the credit card on file, right?"

Me: "IC, I know with your 2 weeks experience using this system that you've got it all figured out, and I'm so glad I have you here to tell me how to work it but I think I'll use my 5 years experience instead. (Using 'credit card on file' *which we never do* is what got us into this mess...) So, we figured it out without his expert guidance and everything worked out fine.

2) The 'know it all' thing strikes in many ways...

IC was tasked with going through all the old equipment that customers left behind or just didn't want back and removing anything worth using or keeping in the shop. A good portion of this work was taking hard drives out of old computers, wiping them clean and testing them to see if they were any good. To do this you hook them up to one of our test machines as a slave drive, test it and then wipe it. It's fairly simple. IC, using his self proclaimed expertivity (I just made that word up...) ended up destroying both test machines by choosing the system drives instead of the slaves for wiping. Then, while we were trying to right his wrong and recover the first of them, he went back there and stopped the recovery process thinking that it was doing the wrong drive. WE set it up, and WE know what we're doing. Sheesh.
Beyond that, once we started on recovering the second machine he went back to his 'job' on the first one and proceeded to do the EXACT SAME THING AGAIN!
Now, these machines hold customer data that we recover or make copies of for them when we need to do hard drive work on their machines. Losing all of it would be devastating to both us and them. We chose at that point to take him off that duty and found something less destructive for him to do.
*Note* Throughout this process he proclaimed his innocence at doing anything wrong and blamed everything and everybody but himself.